Terms of Service
Version 7.1 | Effective Date: 20 July 2026 | Supersedes Version 6.0 (15 January 2026)
These Terms apply during the initial Resomix production beta and may be updated as the Service develops.
Related Documents: This document should be read in conjunction with our Privacy Policy, Cookie Policy, Refund Policy, Copyright & DMCA Policy, Acceptable Use Policy, Platform Disclaimer, GDPR Compliance Summary, and Music Content & Licensing Transparency Policy, all available from the Resomix legal hub at /legal
1. INTRODUCTION AND ACCEPTANCE
Section titled “1. INTRODUCTION AND ACCEPTANCE”1.1 Scope of Agreement
Section titled “1.1 Scope of Agreement”These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Reform Studios, a company registered in Greece operating under the trade name Resomix, with its registered and principal business address at Sokratous 8, Kalamaria, 551 34 Thessaloniki, Greece (“Resomix,” “we,” “us,” or “our”). These Terms govern your access to and use of the Resomix platform, including our websites at resomix.com and beta.resomix.com, and all related services, applications, and features (collectively, the “Service”).
1.2 Acceptance and Binding Effect
Section titled “1.2 Acceptance and Binding Effect”By accessing or using the Service, creating an account, or indicating your acceptance through any affirmative action, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not access or use the Service.
1.3 Eligibility Requirements
Section titled “1.3 Eligibility Requirements”To use the Service, you must be at least eighteen (18) years old or the age of majority in your jurisdiction, whichever is greater. By using the Service, you represent and warrant that you meet these eligibility requirements. If you are accessing the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
1.4 Account Security
Section titled “1.4 Account Security”If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities occurring under your account. You agree to provide accurate, current, and complete registration information and to update such information as necessary. You must notify us immediately at [email protected] of any unauthorised use of your account or any security breach.
2. SERVICE DESCRIPTION AND TECHNICAL ARCHITECTURE
Section titled “2. SERVICE DESCRIPTION AND TECHNICAL ARCHITECTURE”2.1 Platform Overview and Discovery Engine Classification
Section titled “2.1 Platform Overview and Discovery Engine Classification”Resomix is a music discovery engine utilising proprietary algorithmic technology (PYXIS-1) to analyse audio characteristics and identify sonic similarity relationships between audio works. The Service is designed to complement existing music distribution and retail platforms by surfacing relevant content that users might not otherwise discover. Resomix is not a public music-hosting, music-distribution or download service. Resomix does not operate a public user-upload catalogue and does not replace authorised streaming, retail or distribution platforms. Our core function is sonic discovery and recommendation, not content hosting or distribution.
Core features include: audio-driven track discovery based on sonic similarity analysis across 70+ audio characteristics; reference track upload functionality for personalised similarity matching; structural audio segmentation (e.g., intro, drop, outro) for enhanced analysis precision; streaming playback of catalogue content; playlist creation and management; and playlist sharing capabilities.
Depending on the user’s access level, the Service may include Sonic Discovery, Track Intelligence, Catalogue Intelligence and authorised Discovery API functionality for catalogue ingestion and similarity retrieval. Integration of the complete PYXIS-1 Track Intelligence output into the Discovery API is planned as a future milestone.
2.2 Technical Architecture and Upload Processing
Section titled “2.2 Technical Architecture and Upload Processing”IMPORTANT: The Service processes audio in two distinct ways, with different retention rules.
(a) Temporary Reference Uploads: When you upload audio for one-off similarity or Track Intelligence analysis (a “Temporary Reference Upload”), the PYXIS-1 engine preprocesses the audio and analyses more than 70 measurable audio characteristics — including spectral profile attributes (centroid, bandwidth, contrast, flatness, rolloff), energy and rhythmic features (intensity, percussiveness, tempo, beat patterns), timbral coefficients and harmonic relationships (pitch distribution, tonal space mapping) — and may segment the audio into structural sections (e.g., intro, drop, outro) to improve analytical precision;
(b) Retention of Temporary Reference Uploads: Audio submitted as a Temporary Reference Upload is retained only for processing and deleted no later than 24 hours after upload or analysis. It is not made publicly available, is not shared with other users, and is not used to train or fine-tune PYXIS-1. Any temporary preview or processing artefact is retained only for as long as needed to provide and secure the requested processing and is handled in accordance with the Privacy Policy;
(c) Derived Sonic-Profile Data: PYXIS-1 creates a numerical sonic profile from analysed audio. The derived sonic profile is created for analysis and similarity retrieval and is not intended to function as a playable substitute for the source recording. Retention of derived sonic-profile data is described in the Privacy Policy retention table;
(d) Private Resomix Libraries and Partner Catalogue Content: Audio supplied to a customer’s Private Resomix Library or delivered under a partner catalogue arrangement is not a Temporary Reference Upload. Such audio may be retained for the duration necessary to provide the authorised catalogue-processing and discovery service. Such content is logically isolated, restricted to authorised access and deleted in accordance with the applicable account, partner agreement, removal request or termination schedule. Private Library and partner catalogue content is not made publicly available and is restricted to the customer or partner, its authorised account users, and Resomix personnel or service providers where access is necessary to provide, secure or support the authorised Service. The applicable Privacy Policy, Data Processing Addendum and partner agreement will govern authorised personnel access, retention and deletion.
2.3 Service Classification
Section titled “2.3 Service Classification”Resomix operates as a discovery engine: user uploads submitted as Temporary Reference Uploads are processed for private similarity analysis, are not hosted for public access, and are not shared with or made accessible to other users or the public.
2.4 Service Status and Catalogue Architecture
Section titled “2.4 Service Status and Catalogue Architecture”Resomix is live in production as a beta service during its initial three-month beta period. Production status, beta status and the availability of paid plans are separate matters: Section 4A describes how paid plans apply if and when they are activated, and the Pricing page describes current and proposed plan packaging without itself activating paid billing.
Resomix searches its own pre-analysed sonic index. The index includes tracks uploaded to customer-authorised Private Resomix Libraries, partner-authorised catalogue tracks, and a growing collection of Apple Music-linked tracks already analysed by Resomix. Apple MusicKit supports catalogue metadata, previews and authorised playback presentation within the current beta experience; playback of Apple Music-linked tracks is delivered through Apple Music under Apple’s applicable terms. Apple MusicKit does not perform PYXIS-1 analysis, generate Resomix sonic profiles or calculate Resomix similarity rankings.
Temporary Reference Uploads are processed in accordance with Section 2.2 and the retention table in the Privacy Policy. Apple Music is a trademark of Apple Inc. Resomix is not affiliated with, endorsed by or partnered with Apple.
2.5 Digital Content Service Classification
Section titled “2.5 Digital Content Service Classification”Where a user purchases a paid plan, applicable digital-content and consumer-protection laws may apply, including Directive (EU) 2019/770 and its Greek implementation. Nothing in these Terms limits any statutory rights you have as a consumer under applicable EU or Greek law.
2.6 Feature Availability and Service Modifications
Section titled “2.6 Feature Availability and Service Modifications”Features and functionality may be limited, modified, or discontinued at any time without prior notice. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service, provided that material reductions to a paid plan will not apply to an active billing period (see Section 4A.1).
3. ALGORITHMIC TRANSPARENCY AND ACCOUNTABILITY
Section titled “3. ALGORITHMIC TRANSPARENCY AND ACCOUNTABILITY”3.1 Algorithm-Powered Recommendations
Section titled “3.1 Algorithm-Powered Recommendations”The Service utilises proprietary algorithmic technology to analyse audio characteristics and provide music recommendations. Our PYXIS-1 engine processes audio signals to identify sonic similarities between tracks, accounting for factors such as rhythm, harmony, timbre, energy, and production characteristics.
3.2 Analytical Algorithm — No Generative Functionality
Section titled “3.2 Analytical Algorithm — No Generative Functionality”The PYXIS-1 engine is a proprietary analytical algorithm that performs audio feature extraction and similarity analysis. PYXIS-1 does not generate, synthesise, or create new audio content. The system analyses existing audio to identify sonic characteristics and calculate similarity scores; it does not produce derivative works, synthetic audio, or any other generative outputs.
3.3 Algorithmic Nature of Recommendations
Section titled “3.3 Algorithmic Nature of Recommendations”All recommendations, similarity scores, and track analyses provided by Resomix are generated entirely by automated algorithmic processes. These outputs reflect the results of computational audio analysis and do not constitute human editorial judgement, professional music criticism, or curated expert opinions. The inclusion or exclusion of any track in recommendations is determined solely by algorithmic analysis of audio characteristics.
3.4 Development and Testing
Section titled “3.4 Development and Testing”The PYXIS-1 engine was developed and tuned over approximately one year using openly licensed CC BY 4.0 (Creative Commons Attribution 4.0 International) test material. PYXIS-1 is a proprietary Python-based algorithmic system that performs specific pre-processing of audio files and analyses more than 70 measurable audio characteristics using established audio-analysis utilities — including Librosa, Essentia, Madmom, FFmpeg and other documented audio-analysis utilities — combined with private Resomix code to create sonic profiles for each audio file and calculate similarity relationships between them. We maintain documentation of development methodologies and content sources, which may be made available to rights holders upon reasonable request, subject to appropriate confidentiality protections.
3.5 Technology Classification
Section titled “3.5 Technology Classification”The PYXIS-1 engine is a computational audio-analysis system. It combines established signal-processing and music-information-retrieval tools with private Resomix code to analyse more than 70 measurable audio characteristics, create sonic profiles and calculate ranked musical relationships. PYXIS-1 is not a trained machine-learning model or neural-network system: it does not train or fine-tune itself using user or partner audio, does not adapt from user interactions, and does not generate, synthesise or recreate audio. The same source audio processed with the same PYXIS-1 version and processing configuration produces the same sonic profile; similarity rankings are reproducible against the same index version and ranking configuration, and results may change when the searchable catalogue, index or engine version is updated.
Users are informed that recommendations are generated through automated algorithmic audio analysis (Sections 3.1–3.3), and we maintain appropriate documentation of the system’s technical architecture and operation.
3.6 No Guarantee of Accuracy
Section titled “3.6 No Guarantee of Accuracy”While we strive to provide highly relevant recommendations, the perception of sonic similarity is inherently subjective. We do not guarantee that recommendations will match your personal preferences or that the algorithm will identify all potentially similar tracks in our catalogue. The Service is continually improving, and recommendation quality may vary.
4. CONSUMER RIGHTS
Section titled “4. CONSUMER RIGHTS”4.1 Right of Withdrawal (EU Directive 2011/83/EU)
Section titled “4.1 Right of Withdrawal (EU Directive 2011/83/EU)”Where you purchase a paid plan, if you are a consumer within the European Union you have the right to withdraw from the digital service contract within fourteen (14) days of purchase without providing a reason, in accordance with Articles 9–16 of Directive 2011/83/EU (Consumer Rights Directive). This right of withdrawal does not apply where the supply of digital content or digital services has begun with your prior express consent and acknowledgement that you thereby lose your right of withdrawal, or where the contract is for services that have been entirely performed with your prior express consent. See Section 4A.4 and our Refund Policy for how this right applies to Resomix subscriptions.
4.2 Consumer Guarantees
Section titled “4.2 Consumer Guarantees”Nothing in these Terms shall affect your statutory rights as a consumer under applicable EU consumer protection legislation, including Directive (EU) 2019/771 on certain aspects concerning contracts for the sale of goods and Directive (EU) 2019/770 on digital content and services. These rights are in addition to, and not in replacement of, any contractual rights provided under these Terms.
4.3 Information Requirements
Section titled “4.3 Information Requirements”In accordance with Article 6 of Directive 2011/83/EU, we confirm that: (a) Reform Studios, registered in Greece, operates Resomix; (b) our contact details are provided in Section 16 of these Terms; (c) the main characteristics of the Service are described in Section 2; and (d) any applicable prices, taxes, and delivery costs will be clearly displayed before any purchase.
4A. SUBSCRIPTIONS AND BILLING
Section titled “4A. SUBSCRIPTIONS AND BILLING”4A.1 Plans and Beta Status
Section titled “4A.1 Plans and Beta Status”Resomix currently operates as a production beta service, and a free tier is available during the beta period. Paid plans and metered API services may be introduced or activated during or after the beta period. Applicable pricing, billing, renewal, cancellation and refund terms will be presented before a user enters into a paid contract. The Pricing page describes current and proposed plan packaging and forms part of these Terms where a paid plan is purchased. Plan features and quotas may be updated; material reductions to a paid plan will not apply to an active billing period. The remainder of this Section 4A applies if and when you purchase a paid plan.
4A.2 Billing and renewal
Section titled “4A.2 Billing and renewal”Where a paid plan is offered on an automatically renewing basis, the renewal period, price, taxes and cancellation terms will be disclosed before purchase, and the plan will renew at the end of each billing period until cancelled. The total price, including applicable VAT, will be displayed before payment. Payment will be processed by our payment provider; we do not store full card details.
4A.3 Cancellation
Section titled “4A.3 Cancellation”You may cancel a paid plan at any time. The available cancellation method will be disclosed before purchase and will be reasonably accessible through the Service or another method identified at checkout, subject to applicable law. Unless otherwise stated at purchase or required by applicable law, cancellation takes effect at the end of the current billing period.
4A.4 Right of withdrawal (EU consumers)
Section titled “4A.4 Right of withdrawal (EU consumers)”You have a statutory right to withdraw within 14 days of purchase. By requesting immediate access to the paid service, you expressly consent to immediate performance and acknowledge that you lose the right of withdrawal once performance has begun, in accordance with Directive 2011/83/EU and applicable Greek law. Where the withdrawal right applies, refunds are issued to the original payment method.
4A.5 Price changes
Section titled “4A.5 Price changes”We will give at least 30 days’ notice of price changes by email; changes apply from your next renewal. If you do not accept a change, you may cancel before it takes effect.
4A.6 Fair use
Section titled “4A.6 Fair use”Quotas exist to keep the service fast for everyone. Automated bulk submission through the consumer interface, key sharing, or circumvention of quotas is a breach of these Terms and of the Acceptable Use Policy.
4A.7 Failed payments
Section titled “4A.7 Failed payments”Where recurring billing and failed-payment handling apply to a paid plan: if a renewal payment fails, we may retry and notify you, and paid features may be suspended until payment succeeds. Your account data and any retained analysis results are retained in accordance with the Privacy Policy during suspension.
5. USER RIGHTS AND RESTRICTIONS
Section titled “5. USER RIGHTS AND RESTRICTIONS”5.1 Licence Grant
Section titled “5.1 Licence Grant”Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial purposes. You may use the Service to discover music, create playlists, share playlists within the platform, and upload reference tracks for similarity analysis.
Unless a separate written agreement applies, the licence granted under these Terms is limited to personal and internal use of the consumer Service. Business, API, catalogue-processing, Private Library and partner services may be governed by separate API terms, partner terms, a data-processing agreement, a catalogue-processing licence or another written agreement. Where a separate agreement applies, that agreement controls to the extent of any conflict with these Terms.
5.2 Prohibited Conduct
Section titled “5.2 Prohibited Conduct”You agree not to engage in any of the following prohibited activities:
Using the Service for any commercial purpose without our prior written consent;
Copying, reproducing, distributing, or publicly performing any content from the Service without authorisation;
Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of our algorithms or technology;
Circumventing, disabling, or interfering with security-related features of the Service;
Using automated systems, scripts, bots, or scrapers to access the Service without our express permission;
Uploading content that you do not have the right to use or that infringes any intellectual property rights;
Using the Service to circumvent music licensing requirements or to avoid compensating rights holders through authorised channels;
Transmitting any viruses, malware, or other malicious code;
Impersonating any person or entity or misrepresenting your affiliation;
Using the Service in any manner that could damage, disable, overburden, or impair the Service;
Violating any applicable laws, regulations, or third-party rights.
5.3 User Audio Uploads (Temporary Reference Uploads)
Section titled “5.3 User Audio Uploads (Temporary Reference Uploads)”When you upload audio as a Temporary Reference Upload for similarity or Track Intelligence analysis, you represent and warrant that: (a) you have the right to use the audio for personal similarity analysis purposes; (b) you understand that audio submitted as a temporary reference is retained only for processing and deleted no later than 24 hours after upload or analysis, as described in Section 2.2; (c) you acknowledge that any verification preview and derived sonic-profile data are handled as described in Section 2.2 and the Privacy Policy; and (d) you will not use the Service to engage in or facilitate copyright infringement. Temporary Reference Uploads are not made publicly available and are not used to train or fine-tune PYXIS-1.
5.4 Playlist Sharing
Section titled “5.4 Playlist Sharing”When you share a playlist through the Service, you grant Resomix a non-exclusive licence to display and distribute that playlist within the Service. Shared playlists are for personal discovery purposes and may not be used for commercial purposes, public performance, or distribution outside the Service. You remain responsible for ensuring your playlists comply with these Terms and applicable law.
5.5 API and Automated Access
Section titled “5.5 API and Automated Access”Access to the Service through automated means, including APIs, scripts, web crawlers, or data harvesting tools, is strictly prohibited without our prior written authorisation. Where API access is made available, authorised API access is governed by these Terms and the applicable API terms or other written agreement presented or executed before access is granted.
5.6 Private Resomix Libraries and Partner Catalogue Services
Section titled “5.6 Private Resomix Libraries and Partner Catalogue Services”The Service includes technology for customer-authorised Private Resomix Libraries and for partner catalogue processing, as described in Section 2.2(d). Business, API, catalogue-processing, Private Library and partner services may be governed by separate API terms, partner terms, a data-processing agreement, a catalogue-processing licence or another written agreement; where a separate agreement applies, that agreement controls to the extent of any conflict with these Terms (Section 5.1). Private Library and partner catalogue content is not made publicly available and is restricted to the customer or partner, its authorised account users, and Resomix personnel or service providers where access is necessary to provide, secure or support the authorised Service. The applicable Privacy Policy, Data Processing Addendum and partner agreement will govern authorised personnel access, retention and deletion.
6. INTELLECTUAL PROPERTY
Section titled “6. INTELLECTUAL PROPERTY”6.1 Resomix Intellectual Property
Section titled “6.1 Resomix Intellectual Property”The Service, including all content, features, functionality, software, algorithms, algorithmic engines (including PYXIS-1), user interface design, graphics, logos, trademarks, and trade dress, is owned by Resomix or its licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Our proprietary recommendation technology, including the PYXIS-1 engine’s audio feature extraction methods, sonic profile generation, structural segmentation logic, and similarity calculation algorithms, represents significant investment and innovation. All rights therein are expressly reserved, and these elements constitute Resomix’s trade secrets and confidential information.
6.2 User Content
Section titled “6.2 User Content”You retain ownership of any content you create through the Service, such as playlists and preference data. By creating content on the Service, you grant Resomix a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, and display such content solely for the purpose of operating and improving the Service.
6.3 Third-Party Content
Section titled “6.3 Third-Party Content”Playback of Apple Music-linked tracks in the current beta experience is delivered through Apple Music and is subject to Apple’s applicable terms of service; Apple MusicKit supplies catalogue metadata, artwork and previews. Apple MusicKit does not perform PYXIS-1 analysis, generate Resomix sonic profiles or calculate Resomix similarity rankings. Where content licensed under CC BY 4.0 (Creative Commons Attribution 4.0 International) is made available, such content is subject to the specific licence terms applicable to each work, and attribution requirements are displayed where applicable. We do not claim ownership of any third-party content available through the Service. Apple Music is a trademark of Apple Inc. Resomix is not affiliated with, endorsed by or partnered with Apple.
6.4 No Music Rights Transfer
Section titled “6.4 No Music Rights Transfer”Nothing in these Terms grants you any rights in or to the underlying music content available through the Service beyond the limited right to stream such content for personal, non-commercial use as permitted by the applicable licence or third-party platform terms. All rights in and to the music compositions and sound recordings remain with their respective rights holders.
6.5 Technology Protection
Section titled “6.5 Technology Protection”Our proprietary algorithms, audio analysis technology, recommendation engine, and associated intellectual property constitute Resomix’s trade secrets. You agree not to attempt to access, copy, reverse engineer, or otherwise misappropriate this technology. Any unauthorised use may result in immediate termination of your access and may subject you to civil and criminal liability.
7. COPYRIGHT AND DMCA COMPLIANCE
Section titled “7. COPYRIGHT AND DMCA COMPLIANCE”7.1 Intellectual Property Respect
Section titled “7.1 Intellectual Property Respect”Resomix respects the intellectual property rights of others and expects users to do the same. We are committed to responding promptly to notices of alleged copyright infringement that comply with applicable law, including the Digital Millennium Copyright Act (17 U.S.C. § 512) and Directive (EU) 2019/790 (the EU Copyright Directive).
7.2 Designated Agent
Section titled “7.2 Designated Agent”Notifications of claimed copyright infringement should be sent to our designated copyright agent: Resomix Copyright Agent, Resomix, Email: [email protected], Location: Greece.
7.3 Takedown and Counter-Notification
Section titled “7.3 Takedown and Counter-Notification”For detailed procedures regarding DMCA takedown notices, counter-notifications, and our repeat infringer policy, please refer to our Copyright & DMCA Policy available at /legal/copyright-dmca.
8. PRIVACY AND DATA PROTECTION
Section titled “8. PRIVACY AND DATA PROTECTION”8.1 Privacy Policy
Section titled “8.1 Privacy Policy”Your use of the Service is also governed by our Privacy Policy, available at /legal/privacy. The Privacy Policy describes how we collect, use, share, and protect your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Greek data protection law, including Law 4624/2019.
8.2 Data Collection
Section titled “8.2 Data Collection”We collect information necessary to provide the Service, including account information, usage data, uploaded audio for analysis (processed ephemerally as described in Section 2.2), playlist data, subscription and billing data where you purchase a paid plan (processed by our payment provider — we do not store full card details), and device information.
8.3 Cookies
Section titled “8.3 Cookies”The Service uses cookies and similar technologies. For detailed information about our use of cookies, please refer to our Cookie Policy available at /legal/cookies.
9. ACCESSIBILITY
Section titled “9. ACCESSIBILITY”9.1 Accessibility Commitment
Section titled “9.1 Accessibility Commitment”Resomix is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards in accordance with Directive (EU) 2019/882 (the European Accessibility Act).
9.2 Accessibility Standards
Section titled “9.2 Accessibility Standards”We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our legal documents and platform interface are designed to be perceivable, operable, understandable, and robust for users with disabilities.
9.3 Accessibility Feedback
Section titled “9.3 Accessibility Feedback”If you experience any accessibility barriers when using our Service or have suggestions for improvement, please contact us at [email protected]. We welcome your feedback and will endeavour to address accessibility concerns promptly.
10. DISCLAIMERS AND LIMITATIONS
Section titled “10. DISCLAIMERS AND LIMITATIONS”10.1 Service Provided “As Is”
Section titled “10.1 Service Provided “As Is””THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, RESOMIX DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.2 No Availability Warranty
Section titled “10.2 No Availability Warranty”We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Service availability may be limited, and outages may occur without notice for maintenance, updates, or other operational reasons.
10.3 Limitation of Liability
Section titled “10.3 Limitation of Liability”TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RESOMIX, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED EUROS (€100).
10.4 Force Majeure
Section titled “10.4 Force Majeure”We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, government actions, labour disputes, power failures, internet disruptions, or third-party service failures.
10.5 Consumer Rights Preservation
Section titled “10.5 Consumer Rights Preservation”For users within the European Union, nothing in these disclaimers shall affect your statutory rights as a consumer under applicable EU consumer protection legislation or the mandatory consumer protection laws of your country of residence.
11. INDEMNIFICATION
Section titled “11. INDEMNIFICATION”11.1 Indemnification Obligation
Section titled “11.1 Indemnification Obligation”You agree to indemnify, defend, and hold harmless Resomix and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any content you upload or submit to the Service.
11.2 Survival
Section titled “11.2 Survival”This indemnification obligation shall survive termination of these Terms and your use of the Service. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter subject to indemnification by you, and you agree to cooperate with our defence of such claims.
12. DISPUTE RESOLUTION
Section titled “12. DISPUTE RESOLUTION”12.1 Governing Law
Section titled “12.1 Governing Law”These Terms shall be governed by and construed in accordance with the laws of Greece, without regard to its conflict of law provisions. For users within the European Union, nothing in these Terms shall deprive you of mandatory consumer protection rights under the laws of your country of residence.
12.2 Jurisdiction
Section titled “12.2 Jurisdiction”Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Thessaloniki, Greece, except where prohibited by law or where you are entitled to bring proceedings in your local courts as a consumer under applicable law.
12.3 Informal Resolution
Section titled “12.3 Informal Resolution”Before initiating any formal dispute resolution proceedings, you agree first to contact us at [email protected] to attempt to resolve the dispute informally. We will endeavour to resolve disputes within thirty (30) days of receiving notice.
12.4 Alternative Dispute Resolution (ADR)
Section titled “12.4 Alternative Dispute Resolution (ADR)”In accordance with Directive 2013/11/EU on alternative dispute resolution for consumer disputes, we inform you that certified ADR entities are available to resolve consumer disputes. A list of ADR entities certified in Greece is maintained by the Hellenic Consumer Ombudsman (Συνήγορος του Καταναλωτή) at www.synigoroskatanaloti.gr.
13. TERM AND TERMINATION
Section titled “13. TERM AND TERMINATION”13.1 Term
Section titled “13.1 Term”These Terms remain in effect until terminated by either party. Your right to access and use the Service continues until terminated as provided in this section.
13.2 Termination by User
Section titled “13.2 Termination by User”You may terminate your account at any time by discontinuing use of the Service and, if applicable, by deleting your account through the account settings or by contacting us at [email protected]. Cancellation of a paid subscription is governed by Section 4A.3.
13.3 Termination by Resomix
Section titled “13.3 Termination by Resomix”We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if you breach any provision of these Terms. We may also terminate accounts that have been inactive for an extended period.
13.4 Effect of Termination
Section titled “13.4 Effect of Termination”Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.
14. RIGHTS-HOLDER PROVISIONS
Section titled “14. RIGHTS-HOLDER PROVISIONS”14.1 Catalogue Activation
Section titled “14.1 Catalogue Activation”Resomix is designed to activate the dormant catalogue by surfacing long-tail content that traditional discovery methods overlook. Recommendation quality and discovery precision are naturally limited by the size and scope of the current beta catalogue experience and the coverage of the pre-analysed index. These limitations do not reflect the engine’s full capability when operating against larger, commercially licensed catalogues. Commercial catalogue activation will be available upon execution of licensing agreements with rights holders. Our sonic similarity analysis identifies relevant tracks regardless of popularity metrics, release date, or editorial placement, providing equitable exposure opportunities for rights holders’ complete catalogues.
14.2 Complementary Positioning
Section titled “14.2 Complementary Positioning”The Service operates as a discovery layer within the broader music ecosystem. We do not position ourselves as a replacement for music download stores, streaming services, or distribution platforms. Instead, we provide value to rights holders by increasing the discoverability of their catalogues and driving traffic to authorised distribution channels.
14.3 Partnership Opportunities
Section titled “14.3 Partnership Opportunities”We welcome discussions with rights holders about licensing partnerships. Upon execution of appropriate licensing agreements, the following partnership models will be available: (a) Catalogue Licensing arrangements with transparent revenue sharing and structured reporting (formal DDEX ERN ingestion and DDEX DSR reporting are not currently implemented; DDEX-aligned ingestion and reporting remain planned roadmap capabilities); (b) White-Label Integration licensing the PYXIS-1 recommendation technology for deployment on partner platforms; and (c) Strategic Co-Development partnerships. For partnership inquiries, contact [email protected].
14.4 Transparency Commitment
Section titled “14.4 Transparency Commitment”We are committed to transparency in our relationships with rights holders. Upon reasonable request and subject to appropriate confidentiality protections, we will provide information regarding: (a) how catalogue content is indexed and analysed; (b) recommendation algorithm logic at a general level; (c) content source documentation used in development and testing; and (d) engagement metrics for licensed content.
15. GENERAL PROVISIONS
Section titled “15. GENERAL PROVISIONS”15.1 Entire Agreement
Section titled “15.1 Entire Agreement”These Terms, together with our Privacy Policy, Cookie Policy, Refund Policy, Copyright & DMCA Policy, Acceptable Use Policy, Platform Disclaimer, GDPR Compliance Summary, Music Content & Licensing Transparency Policy, and any other agreements expressly incorporated by reference or separately executed between you and Resomix, constitute the entire agreement between you and Resomix regarding your use of the Service and supersede all prior agreements, understandings, and communications.
15.2 Severability
Section titled “15.2 Severability”If any provision of these Terms is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.
15.3 No Waiver
Section titled “15.3 No Waiver”Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorised representative of Resomix.
15.4 Assignment
Section titled “15.4 Assignment”You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
15.5 Notices
Section titled “15.5 Notices”We may provide notices to you via email, posting on the Service, or other means. You agree to maintain current contact information. Notices to us should be sent to [email protected] or to Reform Studios, Sokratous 8, Kalamaria, 551 34 Thessaloniki, Greece.
15.6 Amendments
Section titled “15.6 Amendments”We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and updating the effective date. Price changes to paid plans are subject to the notice requirements in Section 4A.5. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
15.7 Language
Section titled “15.7 Language”These Terms are provided in English. In accordance with Regulation (EU) 2018/1724 (Single Digital Gateway Regulation), translations may be made available in Greek and other EU languages. In the event of any conflict between the English version and any translation, the English version shall prevail.
16. CONTACT INFORMATION
Section titled “16. CONTACT INFORMATION”For questions about these Terms of Service, please get in touch with us:
Reform Studios, operating under the trade name Resomix, Sokratous 8, Kalamaria, 551 34 Thessaloniki, Greece.
Legal Inquiries: [email protected] | Licensing: [email protected] | Support: [email protected] | Website: www.resomix.com